Resolved Issues

Zerista will note all major issues we are able to resolve in this feed. We always strive to fix all reported issues as quick as we can.

October 26th, 2020

  • Integrations – Removed ‘stale’ status from user interface. Jobs that are running more than 2 hours will remain in ‘running’ status until ‘completed’.

October 19th, 2020

  • Integrations – Eventsforce Events: Speakers were failing to map to their associated sessions with an invalid client id.
  • Integrations – Eventsforce Abstracts: Abstracts were failing when [reference_number] field was null.
  • Integrations – Scheduled jobs were not running

October 12th, 2020

  • IntegrationsEventsforce: Updates to handle ASCII-8BI encoded characters
  • Integrations – Eventsforce: Update speakers entries to only pull in presenters/presenting_authors for events with abstracts

September 8th, 2020

  • Desktop – Meetings: Users were unable to join a virtual meeting

August 10th, 2020

  • Desktop – Meetings: As a participant, you were unable to join a virtual meeting if either parties name/prefix/suffix included an apostrophe

June 15th, 2020

  • Admin – Stats: Export file only contained overview file instead of full suite of stat files
  • Integrations – Provider name was cutoff from display in dropdown fields

May 25th, 2020

  • Admin – Meeting modified email templates were not formatted correctly
  • Admin – Surveys: Conditionally required questions were not being required for submission
  • Admin – Content Editors (broadcast messages, gaming overview, custom pages, tasks) were showing as blank even though they contained text/html.
  • Native Apps/Mobile Web – Theming: Active background color was not working. Fix available in iOS: 33.1.2, Android: 15.55.5
  • Website – Meetings: Viewing an existing meeting profile was recalculating the location

May 11th, 2020

  • Admin – Removed social gaming options from ‘post’ gaming achievements
  • Admin – Upon saving a poster profile random groups ID’s were getting created
  • iOS – Revised Google analytic code when reporting email actions. Fix available in 33.1.1

April 6th, 2020

  • Admin – Broadcast messages were not always sending out at their scheduled times
  • Admin – Twitter integration (to pull in tweets via hashtag/handle) has been optimized.

March 23rd, 2020

March 9th, 2020

  • Admin – Analytics menu view was not loading data

February 10th, 2020

  • Admin – API Error when calling particular arrays (attendee listing)

February 3rd, 2020

  • Admin Error when attempting to login to some admin portals
  • Admin Sync to Zerista events calendar was not working

January 27th, 2020

  • Admin – Deleted broadcast message sender caused the listing page to error out.
  • Integrations – The expiration date in scheduled integrations was broken

January 20th, 2020

  • Admin – Removed street, street 2, and zip code from Json for user profiles
  • Admin – Removed email display from url design

December 30th, 2019

  • Integrations – Scheduled integrations were not running correctly.

December 9th, 2019

  • Admin – Exports were not sending out
  • Admin – Maps were not loading
  • Admin – Stats were not loading
  • Desktop Web – Speaker Listing was not loading
  • Infrastructure – Sites/Native apps were intermittently slow or producing error messages.

November 18th, 2019

  • Admin – Stats: Export file only contained overview file instead of full suite of stat files
  • Admin – Stats: Page views were not calculating correctly

November 11th, 2019

  • Admin – Schedule exports were not working
  • iOS – Icon library was not loading correctly. Fixed in 329.0

October 21st, 2019

  • Desktop Web – Attendee/Speaker listing page search was not working
  • Desktop Web – Attendee/Speaker listing page filtering was not working
  • Desktop Web – Attendee/Speaker listing sort order was not working
  • iOS – Attendee menus was not displaying all attendees in database. Server side fix

September 17th, 2019

  • Infrastructure – Push notifications were not working on EU server. Server side fix
  • iOS – Permissions were not updating when logging out of a profile. Fixed in version 328.6
  • iOS – Updating a users name was not syncing to the attendee list. Fixed in version 328.6

August 26th, 2019

  • Admin – Export emails were taking longer than normal to deliver
  • iOS – Home: My schedule widget was not honoring display count set in admin. Fixed in iOS 32.8.4
  • iOS – Speakers are not seeing their sessions on ‘my schedule’. Fixed in iOS 32.8.4

July 29th, 2019

  • Android – Infrastructure added for memory issues on large conferences. Available in version 15.55
  • Desktop Web – Grip Swiper was not displaying modal when a match was made

July 22nd, 2019

  • Android – Some apps were not starting up correctly as they had incorrect pre-populated databases. Server side fix
  • iOS – Maps were not loading in the current version of 328.1.  Fixed in version 328.2

July 15th, 2019

  • All platforms – Linkedin connection was not working

July 1st, 2019

  • Android – Events: Survey widgets were not working correctly. Server side fix.
  • iOS – Unable to bypass not found error. Server side fix.

June 24th, 2019

  • Admin – Create user was not allowing you to assign an event
  • Admin – Survey feedback menu was not loading results
  • Desktop Web – Survey Gizmo Surveys: You were unable to screen scroll modal pop up to complete survey

June 17th, 2019

  • Admin – Schedule printing was not working
  • Desktop Web – Sponsorship images needed styling in Internet Explorer
  • Desktop Web – Sponsor logos where not appearing on home page

June 10th, 2019

  • Admin – Checkin: Manual checkin throws invalid date error
  • Admin – Maps: You were unable to change your map type
  • iOS – Cancel button was disabled if your login failed. Fixed in iOS 325
  • iOS – Crash when deleting events that were attached to custom icons. Fixed in iOS 325
  • iOS – Maps were not loading. Fixed in iOS 326
  • iOS – On-boarding: Flow changes were not syncing to devices upon start up. Fixed in iOS 326
  • iOS – Open Sign up: App crashes if you go offline after signing up. Fixed in iOS 325

June 3rd, 2019

  • Admin – Attendee listing page was displaying notification/schedule menus
  • Admin – Leads Export file was not working
  • Admin – Meetings: Requiring a location was preventing advanced meeting rule creation
  • Admin – Notifications menu was disappearing when editing an email template
  • Admin – Settings: External host field title was overlapping entry field
  • Android – Events were not displaying when not logged in. Fixed in version 15.51
  • Desktop Web – Meetings: You were unable to change your meeting to another day
  • Desktop Web – Leads Survey: Menus were caching when editing survey
  • iOS – Launch creatives were not syncing correctly. Server side fix
  • Leads – Export file updated to include all custom question responses. They were initially only included in a separate report when you did an export

May 27th, 2019

  • Admin – Some moderators were receiving bounce back emails when sending out invites/reminders
  • Apps – Message archiving was not working. Server side fix
  • Desktop Web – Clicking the browser ‘back’ button was always setting you back to page 1 of your listing view
  • Desktop Web – Collateral: Attendee profiles were missing collateral icons
  • Desktop Web – Tapping a meeting icon vs a meeting title was taking you to a different profile view
  • iOS – Attendee List was not loading if Ö character was present in names. Fixed in version 324
  • iOS – Events: You were unable to add/remove items from your schedule. Server side fix
  • iOS – Leads: Export was not working correctly. Fixed in version 324
  • iOS – Leads: Set default company login to be EMS then alpha order. Fixed in version 323
  • iOS – Leads: Scanning leads offline and switching accounts was adding leads to active account. Fixed in version 323
  • iOS – Leads: Scanning leads offline was storing them locally on the device without ever sending them to the server. Fixed in version 323
  • iOS – Leads: Scanner was not working pulling up correct record. Fixed in version 324

May 13, 2019

  • Admin – Campaigns: Changing start time was changing end time to 30 minutes later.
  • Admin – Copy menu was restyled and unused entries were removed.
  • Admin – Gamification: Leaderboard buttons needed styling
  • Admin – Integration page buttons needed styling
  • Admin – Rescheduler: Manually scheduling a meeting was sometimes setting the wrong grid time
  • Admin – Schedules: Autocomplete was not working for ‘participant’ rules
  • Apps – Leads: Notes were appearing from other companies. Server side fix
  • Desktop Web – Single character search was returning an internal error
  • iOS – Checking into an event was removing it from your schedule. Fixed in version 32.2
  • iOS – Company profiles were not including phones numbers in display output. Fixed in version 32.3
  • iOS – Leads: Profiles were not displaying users full address details when scanned. Fixed in version 32.3
  • iOS – Leads: Scanning a hidden user was crashing the app. Fixed in version 32.2
  • iOS – My surveys menu was displaying event/meeting times in military time regardless the phones locale settings. Fixed in version 32.3
  • iOS – Search results were not displaying correctly when implementing a blank search. Fixed in version 32.3

May 6, 2019

  • Admin – Rescheduler: Adding an additional profile to an existing meeting request was not working
  • Admin – Rescheduler: Unavailable times on multi-day conferences were not editable until you refreshed the page
  • Desktop Web – was showing an error after login
  • iOS – Meetings: Available meeting slots were not always displaying correctly. Fix in version 321
  • iOS – On-boarding: Tag header text was editable. Fix in version 321
  • iOS – On-boarding: Tags w/ampersands were duplicating in display. Fix in version 321

April 29th, 2019

  • Admin – Leads: You were unable to switch exhibitor states
  • Admin – Stats: Invited attendees stats were not populating
  • Android – Agenda menu was freezing on older devices. Fix available in version 15.05
  • Desktop Web – 1:1 Meetings were not recalculating available times when additional parties were added
  • Desktop Web – Exhibitor profiles were not showing multiple booths when editing your profile
  • Desktop Web – Survey: Long surveys were not scrolling down to ‘save’ button correctly
  • Desktop Web – Users now bypass on-boarding when directed to parent conference url. Users can login and see the events they have access to
  • Infrastructure – Grip was not getting recommendation data for matches
  • iOS – Pre-populated databases were not downloading correctly. Fix available in version 320

April 22nd, 2019

  • Admin – Attendees listing view was caching profiles incorrectly
  • Admin – Stats for parent conferences were not working
  • Apps – Users were not getting logged out upon startup if their previous credentials were not recognized. Server side fix

April 15th, 2019

  • Admin – Menu modals were not loading correctly
  • Android – Unable to login to YourEvent App on Android 6.0. Fix available in version 15.01
  • Desktop Web – Exhibitor Portal: Account toggle in top navigation needed styling when your company name was too long
  • Desktop Web – Exhibitor Portal: Clicking a custom page was showing you an error
  • iOS – Ads: App was crashing when two campaigns were using the same banner. Fix available in version 31.9
  • iOS – Default sort option was not selected for company listing
  • iOS – Leads: App was crashing when you applied a filter on your leads listing. Fix available in version 31.9
  • iOS – Onboarding: LinkedIn was not working. Fix available in version 31.9

April 8th, 2019

  • Admin – Actions: Autocomplete was not working
  • Admin – Leads: Copy contacts was not working
  • Admin – Leads: Creating a lead manually was not working
  • Android – Leads: Creating a lead manually was not working. Fix in version 15.00
  • Apps – Leads: Export was not working. Server side fix
  • Apps – Leads: Profiles were showing emails incorrectly. Server side fix
  • Admin – Maps: Drawing boxes using the latest version of chrome was not working
  • Desktop Web – Icons: Meetings icon was missing from top navigation dropdown
  • Desktop Web – Icons: My sponsor icon was missing from lefthand navigation
  • Mobile Web – Schedule/Survey pages needed styling

April 1st, 2019

  • Admin – Event/Exhibitor imports were broken
  • Admin – Events: Populating an exhibitor reference was not saving
  • Admin – Meetings: Advanced Rules were not working correctly
  • Admin – Stats were not updating hourly.
  • Admin – Time out errors were appearing when executing various tasks
  • Android – surveys were not working correctly. Fix available in 14.98
  • Android – Events: Speaker entries in event listing were no ordering correctly by speaker type . Fix available in 14.99
  • Desktop Web – Events: PDF print was missing character spaces between speaker entries
  • Desktop Web – Events: Speaker entries in event listing were no ordering correctly by speaker type
  • Desktop Web – LinkedIn Import was not always working

March 25th, 2019

  • Admin – Default Password was missing validation
  • Admin – Logout button was appearing shifted in latest version of FireFox
  • Admin – Maps: Creating a Micello map was broken
  • Desktop Web – Attendee listing was caching if you viewed it before logging in
  • Desktop Web – App widget: Some app icons were appearing squished
  • Desktop Web – Filters: Actions were disappearing when filtering
  • Desktop Web – Filters: Clicking ‘back (browser) button’ was breaking your filter parameters
  • Desktop Web – Listing pages: Search was broken in FireFox browser when filters were not present
  • Desktop Web – Meeting requests were not displaying available times
  • Desktop Web – My schedule grid was appearing blank
  • Desktop Web – Recommendation menus were crashing site when none were present
  • Desktop Web – Recommended sponsor cards needed styling
  • Desktop Web – Speaker widgets needed styling in event profiles

March 18th, 2019

  • Admin – Date pickers were shifting to the next day if time was set after 5 pm
  • Admin – Maps: Error when creating a custom indoor map
  • Admin – Scheduler: Event Scheduler was not updating event time stamps (delayed syncing to devices as a result)
  • Admin – Surveys: Deleting a survey was prompting an invalid error message
  • Admin – Themes: Title font weight field was not working
  • Admin – Themes: Topography ‘text transform’ field was not working
  • Android – Linkedin page was causing app to crash in onboarding. Fixed in version 14.91
  • iOS – Branding Banner changes were not syncing. Fix in version 3.18
  • iOS – Sort by company/state was returning blank listing. Fix in version 3.1
  • Website – Exhibitor: Booths selections were disappearing when contacts were updating their profile
  • Website – Meetings: Accept/decline actions were missing from meeting editor page
  • Website – Meetings: Notes Icon was misaligned in meeting profiles
  • Website – Posters: Filtering by institution was broken
  • Website – Sponsor widget was misaligned when company recommendations present

March 11th, 2019

  • Admin – Actions: Meeting ‘checkin’ preference added
  • Admin – Maps: unable to draw boxes on some maps
  • Infrastructure – Support iOS 11. Available in 31.7
  • iOSText on bottom of loading screen sometimes was not the correct color. Available in iOS 31.7
  • Mobile Web – Android: Logout button was misaligned
  • Mobile Web – Profile photo editing was broken
  • Website – Activity Feed: Social media icons were missing
  • Website – Icons: Meeting profile page icon needed styling
  • Website – Meetings: Accept/decline actions were missing from meeting profile page
  • WebsiteSmart download icons were missing

March 4th, 2019

  • Admin – Campaign access was broken at the parent level conference
  • AdminLogout icon was incorrectly shifted to the right in menus
  • iOSContact information did not display correctly on company profiles. Fixed in iOS 31.6
  • iOS – Notifications were incorrectly handled at the parent conference level in series apps. Fixed in iOS 31.6
  • iOS – Password reset layout was broken. Fixed in iOS 31.6
  • Website – Events: Applying filters was hiding all actions
  • Website – Event recommendation sliders needed styling
  • Website – Home Page: Server error if your event recommendations did not have a location against them
  • Website – Icons: Delete meeting icon was missing
  • Website – Icons: Meeting accept/decline icons were not appearing correctly
  • Website – Icons: Top nav was missing styled icons
  • Website – Recommendations: Info popup was cutoff
  • Website – Recommendations: Tags needed to be styled
  • Website – UI Sections: Sponsor widget needed to be styled

February 25th, 2019

  • Admin – Campaigns access was broken
  • Leads – Activation Fee was missing a decimal 0 when trying to process payments

February 18th, 2019

  • Admin – Meetings: Deleting a meeting participant (when the only participant) was not deleting the meeting
  • Admin – Scheduler: Individual scheduling was broken (it was running the entire scheduler again)
  • Website – Leads portal was not accepting payments

February 11th, 2019

  • Infrastructure – Twitter Hashtag/Handle not pulling in
  • iOS – Attendees: Empty suffix field was displaying a comma after last name. Server side fix
  • Leads – Tag Matching Tags were missing from lead profile display. Server side fix

February 5th, 2019

  • Admin – Rescheduler: All meeting editor errors were showing the error code ‘Unprocessable Entity’.
  • Admin – Rescheduler: Removing a column was resetting the page back to the top
  • Infrastructure – Zerista Surveys were not loading.
  • iOS – Meetings: Editing profiles that were outside the default meeting slot time crashed the app. Fix available in iOS 31.4
  • iOS – Meetings: The Organizer of a meeting could be deleted. Fix available in iOS 31.4

January 28th, 2019

  • Android – Conferences were crashing if brand assets were not present. Fix in version 14.80
  • iOS – Attendee: Recommendation swiper interface was crashing when tapped. Fixed in version 31.3
  • iOS – Attendee: Search was missing from listing page. Fixed in version 31.3
  • iOS – Meetings: Editing a time in an existing meeting was not highlighting it in the picker. Fixed in version 31.3
  • iOS – On-boarding: LinkedIn login page was not loading.  Fixed in version 31.3
  • Website – Recommendations: You were unable to drag and drop your selections
  • Website – Meetings: Unable to create a meeting with the default time populated

January 21st, 2019

  • Apps – Additional “Likes” were not syncing to posts (server side fix)
  • Admin – Email: Validation added to prevent from being changed
  • Infrastructure – Fixed notification serialization errors
  • Website – Library was not displaying collateral thumbnails

View Archive of Resolved Issues